REFUND POLICY

We are committed to ensuring your satisfaction. If you are not completely happy with your purchase, we are here to help.

1. Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, undamaged, and in their original packaging.

  • Personalized, custom, or final sale items are not eligible for returns unless defective.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued as:

    • Store Credit (default), or

    • Original Payment Method, depending on the situation.

  • Refunds may take up to 7 business days to process after approval.

3. Exchanges

  • Exchanges are only available for defective or damaged items.

  • Contact us at raolyashpalsingh@gmail.com with photos and details of the item to initiate an exchange.

4. Shipping Costs

  • Shipping costs are non-refundable.

  • Customers are responsible for return shipping unless the item is defective, damaged, or incorrect.

5. How to Request a Return or Refund

To initiate a return or refund, please email us at:

Email: raolyashpalsingh@gmail.com
Address: 1400 E 4th St, Brooklyn, New York, 11230

Please include:

  • Order number

  • Item(s) to be returned

  • Reason for return

6. Important Notes

  • Keep proof of shipping when returning an item.

  • We are not responsible for items lost during return shipping.

  • Store credit never expires and can be used for future purchases.